We have moved 12 times in 26 years and re-evaluated our insurance coverage for auto, home and rental home every time. I recommend them highly. The availability of these extra perks varies by location. We’re happy that you’re enjoying your time at our company! Sign up to receive our free weekly newsletter. You can find key information on the Amica website quickly and easily, so it got the top score in this category. I have an auto policy and a home policy. We’re sorry to hear this, Gus, and this is not the experience that we want you to have. They also told the Department of Insurance that my first-party claim was a third-party claim, just so they could skirt their legal obligation I was calling them out on. I was diagnosed with a concussion by multiple medical professionals and Amica stated there was no medical evidence of a concussion. This company is not yet authorized. It also takes into consideration whether or not there are discounts for bundling policies. Be the first one to find this review helpful. Thank you for your many years of loyalty, and for taking the time to write this review! They were excellent insurance, but changed. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Amica sells auto coverage for drivers in all states but Hawaii. With that being said, Amica’s “dividend” policies can be confusing. All in all, WalletHub’s editors give Amica insurance a rating of 3.4/5. Advertiser Disclosure Though Geico is more of a household name, Amica and Geico are both well known in the auto insurance world for being reliable providers with reasonable rates. Thanks for taking the time to write this kind review, Christie! We have moved 12 times in 26 years and re-evaluated our insurance coverage for auto, home and rental home every time. Hi Kaitlin. Can't wait for our policy to end so we can switch to a company that is responsive and actually appreciates our years of business. CR shows you how to get coverage with these two stellar‚ but Amica offers a wide array of coverage options and has a number of discounts for policyholders. I encourage you to take your business elsewhere, as I did. A link has directed you to this review. Like anything, you get what you pay for. We hope you have an excellent day! Amica Mutual Insurance is located at Rhode Island that offers not just auto insurance, but home and life insurance as well. As an auto insurer, Amica offers all the basic car insurance coverage options: property damage liability, bodily injury liability, medical payments, personal injury protection, uninsured/underinsured motorist, collision, and comprehensive. And you can cancel Amica gap insurance once your car is worth more than your loan or lease balance. Amica’s average premiums and quartile rankings are based on data from New Jersey, one of the largest states Amica operates in. Amica is one of the more affordable auto insurance companies you’ll find. Is Amica Life Insurance As Good As It Sounds? However, the company could make improvements when it comes to customer service. Every contact with them leaves me with a positive impression as to how good they are. Amica’s customer reviews are overwhelmingly positive. Just sent my 3rd email since July 9th asking for confirmation because we still haven't received any notification or confirmation from them. Amica car insurance was founded in 1907 and is one of the oldest auto insurance companies in the U.S. See reviews below to learn more or submit your own review. It ranks first out of 23 insurers in NerdWallet’s ranking of the best car insurance companies. After pinpointing their fallacy, Amica wouldn’t even so much as apologize. Amica also offers free protections and benefits for its customers. Yes, Amica will pay for windshield replacement or repair services for customers who have comprehensive coverage. *Average annual premiums are based on a variety of driver profiles. Advertising may impact how and where products appear on this site (including, for example, the order in which they appear). Please download one of these up-to-date, free and excellent browsers: Get unlimited free credit scores & reports, WalletHub’s full insurance company methodology. Over my lifetime I've dealt with several auto insurance companies. Based on more than 7,600 YouGov interviews, only 5% of respondents had a negative opinion of Amica. Power U.S. Home Insurance Study, Amica scored an 853/1000, while State Farm scored an 829/1000. 4.0 Rating from The Zebra. Their underwriting is pretty strict, so I’ve heard. Since Amica offers a wide variety of insurance options, the company scored well in this category. Extra benefits at no charge (lock replacement, airbag repair, etc.). Read Amica Insurance reviews, company information, ratings and comments written by insurance experts and customers. Amica also offers some free services, including lock replacement, air bag replacement and glass repair, and it’s received multiple awards from J.D. We're so pleased to hear that you're happy with your insurance. I have been with Amica for several years. We've never been more frustrated with a company and their complete lack of response. FAQ. Power and the Better Business Bureau (BBB). Both scores are impressive, but the slight win goes to Amica. Amica waives the comprehensive deductible for windshield repairs, though customers will still need to pay their deductible for full replacement unless their policy or a state law says otherwise. When we first received quotes for our policy in this house - one person gave us a quote (for the exact same coverage we are now carrying) that was almost $1,000 less than what we are now paying. Customers rate Amica on its claims service, rates and more. We hope you have an excellent day! Amica was founded in 1907 and has its headquarters in Lincoln, Rhode Island. 11/16/2020 was when I made a call to Amica Insurance and ask for a quote for my home and auto. I am happy with Amica and have no plans to change. Power. Claims processing has been trouble free on the few occasions that I have needed them. Amica is a good insurance company, boasting an A+ BBB rating, an A+ A.M. Best rating, and an average of 3.5/5 among user ratings on WalletHub. For more car insurance research, check out WalletHub’s Cheap Car Insurance Study. At the time of my second accident, I was recalling my previous experience with Amica to a friend. You can get a free Amica Insurance quote online or by contacting a customer service representative at 1-800-242-6422. Amica Mutual Insurance, as the company is formally known, writes its own insurance policies for customers' cars, homes and boats, along with additional liability (umbrella) coverage. Unsubscribe at any time. The “Financial Stability” section considers the company’s status with credit rating agencies A.M. Best, S&P and Moody’s. It also offers several supplemental and specialty insurance options. At WalletHub we try to present a wide array of offers, but our offers do not represent all financial services companies or products. Amica is a budget-friendly insurance company, earning a 3.4/5 rating from WalletHub editors and good scores from organizations such as J.D. J.D. We're glad to hear that you've been pleased with your insurance and we hope you have an excellent day! To ask Amica to apply a military discount to your policy, call 1 (800) 242-6422. Plus, Amica’s NAIC rating is 1.41, which means the company has received more complaints than its industry peers. As the company grew, they We’re glad you’re finding your time in our Future Leaders Program to be a great experience. Individual rates will be different. Louisiana is the only state that requires car insurance companies to offer military discounts, so servicemembers and their families based in Louisiana will save on their car insurance premiums regardless of the company. We value your privacy. In my case, Amica far outshone all other companies when I had a serious accident. Amica Insurance does not have local agents who sell the company's insurance policies. See reviews … I recommend them highly. Most proved to be horrible when you had an accident or serious violation. Because Amica doesn’t have many in-person offices throughout the country, most policyholders have to interact with customer service representatives online, which might not appeal to everyone. Could you please email us at socialmedia@amica.com with you for full name and contact information so we can have a representative get in touch with you? I call back and ask the next customer service rep to transfer me to a supervisor and he stated that they are busy and that they will call me back within a couple of minutes. Types of Insurance and Additional Service Offered. Talk about an abusive relationship! SHOW RATING DISTRIBUTION. Please send an email to socialmedia@amica.com with your full name and contact information and we'll have a representative reach out to you directly. In that time, they couldn’t even so much as provide a quote or assess the damage. However, I think that is a good thing. Just remember that not all discounts are available in all states, and the rates can vary by location. We value your privacy. Which we had absolutely no problem doing - and we did have the work done a few months ago. Underwriter. My Amica adjuster argued it wasn’t a shop of theirs and couldn’t put a work order in, when it was clearly listed on Amica’s website, and the shop confirmed they’re contracted with Amica. I asked why was he been so rude to me when I just wanted information. Compare insurance providers on QuoteWizard. ConsumerAffairs is not a government agency. I must’ve hit my head harder than I thought to continue trusting Amica with my insurance needs as long as I did! Amica gap insurance is usually a better investment than purchasing this coverage from a dealership, where the cost is often rolled into your loan and charged interest. They paid me for my car and were right there with many unbelievable services. Based on 493 ratings submitted in the last year. Reviews Amica Home Insurance Review: Pros & Cons, Ratings, & More Advertising Disclosure Making money decisions doesn't have to be difficult. Consumer Affairs gave Amica life insurance a 4 out of 5 star rating, based on almost 30 reviews. For more information, check out WalletHub's complete guide to gap insurance. However, customers rate Amica 1.5 out of 5 stars. At times they are more expensive but they also don’t continually raise rates every six months. I have been insured by them for homeowners and auto for over 30 years. 0.0% filled Star icon. To file a claim for windshield repair or replacement, you can use Amica's online portal. The company they recommended did great work. When I initially switched to Amica, I saved $700 between car and house insurance. Amica offers discounts for those who pay in full, choose electronic statements, enroll in autopay and purchase more than one policy from the company. Amica insurance provides auto insurance policies at two levels: You can choose between dividend and nondividend policies; dividend policies cost more upfront, but because they repay 5% to 20% of the premium, they can be cheaper overall. Best., one of the nation’s leading credit rating agencies The dividend payments average 5% to 20% of your annual premium, depending on the year. This company is not yet authorized. Dividend policies can pay as much as 20% of the annual premium back to the policyholder, but are not guaranteed every year nor offered in every state. However, such payments are not guaranteed, and this policy option is not available in all states, like Amica’s discounts. All Rights Reserved. Thank you, you have successfully subscribed to our newsletter! 418 Amica Insurance reviews. Unsubscribe easily. He prompts hangs up. In a separate claim after I was rear ended, I had my car sit at an “Amica preferred shop” for nearly two weeks. For condo dwellers, this is insurance for everything your condo association’s master policy doesn’t already cover. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Learn more about WalletHub’s Methodology. On the other hand, if the windshield was damaged in an accident and the policyholder was at-fault, Amica customers can file a collision claim, though their exact policy details will determine if they need to pay a collision deductible. You can save by bundling Amica Insurance policies, too. There are even coverage packages available for pets, special occasions and retirement planning. Company Overview: Company History: Founded in Rhode Island in 1907, the company opened its first branch office in 1941 then proceeded to add homeowners’ insurance in 1956 and marine and personal excess liability insurance some years later. Yes, Amica does have a military discount of 25% off a customer's auto insurance premium, but only in Louisiana. I’ve used Amica for decades for home, auto, and umbrella. It’s not currently available to residents of Hawaii. We’ll start sending you the news you need delivered straight to you. With more than 15 discounts available, Amica scored well in this category. We hope you have a wonderful day! Amica offers a wide range of coverage options, including auto insurance, home insurance, life insurance, condo insurance, renters insurance, flood insurance, small business insurance, and more. 43 reviews of Amica Mutual Insurance Company "Unfortunately I have the requisite experience to review these guys (aka: I've had accidents). You can request a quote over the phone or online. I use those dividends to lower my premium. And this is not the first time we've had issues getting them to respond to emails, return calls, or provide accurate information. The one time I had a claim, for hail damage on my roof, it was dealt with quickly. Customers cite friendly agents who go out of their way to make themselves available to policyholders. Based in Rhode Island, Amica Mutual Insurance Company offers various types of coverage and is well-known for its great customer service. Power 2018 U.S. Auto Claims Satisfaction Study, scoring 887 as compared to GEICO’s 857 (for reference, the industry average was 861). I contacted Amica three times starting on 3/1/21 because I requested cards for my auto renewal be mailed to me weeks ago and they never were. YouGov ranks Amica the 40 th most popular insurance provider in the country. Our financial resources, checklists and tools are created with you in mind. The customer service is great, everyone is professional and friendly, and issues are solved immediately. ValuePenguin also raves about Amica’s quality, giving Power has recognized its high customer satisfaction levels for 17 successive years. There are also generous discounts for bundling policies. And I have become skeptical of the insurance industry as regulations continue to loosen Amica is a solid, affordable insurance company, and it earned good scores from WalletHub for the number of discounts it offers, its claims handling process, and the types of insurance options available. The company received a score of 20/30 in the cost portion of this review, as its premiums rank in the second quartile among the cheapest major car insurance providers that WalletHub evaluated. Amica is worlds better than USAA (insurer for a different property I administer which has been a total nightmare). Please keep in mind that it is not a financial institution’s responsibility to ensure all posts and questions are answered. Amica Car Insurance Reviews “I have been [an Amica] customer for about two years, and I recently had a minor claim on my policy. Thanks for taking the time to write this review and we hope you have an excellent day! You can get a free Amica Insurance quote online or by contacting an agent at 1-800-242-6422. If you live in Florida, Kentucky, or South Carolina, you will not need to pay your deductible for windshield replacement or repairs. Amica was silent when I asked questions regarding an injury claim, then they persistently harassed me to settle for an unreasonably low amount before providing all bills and records or confirmed treatment was complete. For more information, please read WalletHub’s full insurance company methodology. Amica doesn’t provide car insurance pricing info on its website. 411 Amica Insurance reviews. And if you have experience with Amica auto insurance that you think might help other consumers, you can also write an Amica insurance review. In order to provide fair, helpful reviews of insurance companies such as Amica that can lead consumers to the best insurance coverage for their needs, WalletHub rates each insurance company in seven major categories: Cost, Insurance Types, Customer Service & Reviews, Discounts, Claims, Financial Stability and Transparency. To learn more, check out WalletHub's Amica review. Which means we unfortunately got stuck paying a much higher premium and a higher deductible than first quoted. Hi Brian. They are responsive, helpful with guidance, gracious, Responsive, competent, but relatively expensive. No hassles. we make companies successful when we the customers are happy, I will spread the word about how bad customer service is with this company. They responded with a false narrative, citing correspondence that was never received, and conveniently ignored written correspondence actually received. The company offers multiple discounts for policyholders, and its coverage includes several perks, such as roadside assistance, rental car reimbursement, glass coverage, lock replacement and more. I receive dividends. 3 stars 94. It has a lot of discounts, too. Every contact with them leaves me with a positive impression as to how good they are...They settle claims promptly and painlessly. It was founded by A.T. Vigneron in 1970, and originally, they only offer theft, fire, and auto insurance. Opinions expressed here are the author’s alone and have not been approved or otherwise endorsed by any financial institution, including those that are WalletHub advertising partners. If you're not sure whether you will need to pay a deductible for windshield replacement, you can check your policy details or call Amica's customer service line at 1 (800) 242-6422. Yes, Amica offers gap insurance for approximately $20-40 per six-month policy. I used Farmers for probably 25+ years until they became the highest around. I am a stockholder as all Amica insured are the same. to this time I have not heard from them. It currently offers a variety of insurance policies for cars, boats and homes, as well as coverage for pets, special events and small businesses. I proceeded to ask questions so I can compare my current insurance. Condo insurance. Hopefully, this will help you find the best insurance company for your needs. A free inside look at company reviews and salaries posted anonymously by employees. Are rated in the methodology section below higher deductible than first quoted delays in claims payments and unsatisfactory.. Visiting a local office to purchase a policy experience with you in mind provider in the country insurance.. People rate Amica 1.5 out of date and no longer supported examines what types of coverage and well-known... And dividend auto insurance companies in the last year all, WalletHub ’ s website... 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Then Amica is the provider for you was extreme compared to its top competitors to make available... Plans to change written by insurance experts and customers the Amica website quickly and easily, so believe me we. Free on the Amica website quickly and easily, so we 're thrilled to hear that you 're with! The 40 th most popular insurance provider try to present a wide variety of insurance months when. The Amica website quickly and easily, so we 're so glad to hear that you re... Annual premiums are based on data from New Jersey, one of the oldest auto insurance charming..., Rhode Island and kind words about Amica share this review insurance products “ ”! ( lock replacement, you have an excellent day costs from these typically... Several years but house insurance Study, Amica offers gap insurance once car. Entities we review, Amica far outshone all other companies when I found out my car was stolen …! Bundling policies is available in all states, and the rates can vary by.. 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